Delete your Mytik account

From the app

1. Open Mytik.
2. Go to Settings › My data, or Me › My account.
3. Tap “Delete my account”, then confirm.

Without the app

Write to [email protected] from the email linked to your account, with your username. We’ll reply to confirm before deleting.

What gets deleted

• Your profile, level, ranks and streak.
• Your workouts, routes, records and photos.
• Your messages and comments.
• Your friend connections and requests.

What stays, without your name

Past weekly leaderboards and phalanx matches keep their points under “Former member”, so other players’ results stay fair.

Your support requests are no longer linked to your account, but your email and message stay, so we can finish answering you. They are deleted 3 years after the last exchange.

When

Your account is deactivated right away, then permanently deleted 30 days later. During those 30 days, you can cancel by signing back in.

If you have a Mytik+ subscription, it isn’t canceled automatically: cancel it in the App Store or Google Play.